COVID-19

Due to the COVID-19 pandemic , virtual and phone appointments are being offered in addition to in-office appointments. Several safety guidelines have been implemented for in-office appointments which the provider as well as all patients must comply with.

In-Office Appointments

 

Wearing a mask is required when in the waiting/reception area. If you are fully vaccinated and would like to take your mask off during the appointment, you must show proof of vaccination status. Once this has been verified and documented, you can take your mask off. Even if you have shown proof of vaccination, you are still required to wear a mask in the waiting/reception area.  

 

Several changes to the office have been made to limit the risk of virus transmission. The office furniture has been rearranged so the provider is 6 feet away from patients and changes to cleaning and disinfecting procedures have been made. You are strongly encouraged to wash your hands in the restroom and/or use hand sanitizer before and after the appointment. Hand sanitizer will be provided.

In the 14 days proceeding the appointment, if any of the following apply, the appointment will need to be rescheduled or changed to a virtual or telephone appointment:

  • You have had any COVID-19 symptoms such as a fever, cough or shortness of breath

  • You have tested positive for COVID-19

  • You have had close contact with someone with a confirmed or suspected case of COVID-19

There will be no charge for cancelling or rescheduling an appointment, but contact the office as soon as possible as a courtesy.

Patients are allowed to bring a support person to appointments but this individual will be required to follow the same rules as the patient.

 

Virtual Appointments

Telehealth appointments continue to be an option. This is a video appointment which can be done in the comfort of your own home using a secure, HIPAA compliant platform. Most health insurance plans are covering this option at this time. The web address for all virtual appointments is: doxy.me/AMSnutrition
 

Phone Appointments

 

Phone appointments are not ideal for nutrition counseling as they do not offer the ability to share information such as educational handouts. However, this can be an option if desired. Some insurance plans are covering phone appointments while others are not.